Privacy Policy

Privacy Policy for OHTHENTIC

Effective Date: 16/01/2025

At OHTHENTIC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you use our app. By using the app, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you create an account or make a purchase, we may collect your name, email address, phone number, and payment information.
  • Usage Data: We collect information about how you use our app, including device information, IP addresses, and actions within the app (e.g., browsing products, making purchases).
  • Location Data: If you enable location services, we may collect information about your location for purposes such as showing nearby stores or providing personalized content.

2. Permissions We Request

To provide you with the best possible experience, our app may request the following permissions:

  • Storage: To save app data, such as images, files, or user preferences.
  • Camera: To allow you to scan QR codes or upload photos.
  • Location: To access your device’s location to provide location-based services, such as finding nearby stores or offering personalized recommendations.
  • Contacts: To enable easy sharing or inviting friends to the app.
  • Microphone: If the app offers voice search or voice commands functionality.
  • SMS: To verify your phone number for account registration or login purposes (if applicable).
  • Internet Access: To access online services such as browsing products, making payments, and syncing data.

You can manage or revoke these permissions at any time through your device’s settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, personalize, and improve our services and content.
  • To process payments and fulfill orders.
  • To send you promotional messages, updates, or other communications (if you have opted in).
  • To monitor and analyze app usage to enhance user experience.
  • To comply with legal requirements and protect our legal rights.

4. Data Sharing and Disclosure

We do not share or sell your personal information to third parties except in the following cases:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our app (e.g., payment processors, analytics services).
  • Legal Compliance: We may disclose information if required by law or in response to valid legal requests, such as a subpoena or government inquiry.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access and Update: You can access, update, or delete your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing communications by following the instructions in the emails or through the app’s settings.
  • Data Retention: We retain your data for as long as necessary to provide our services and comply with legal obligations.

7. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy in the app and/or sending you a notification. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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